Shipping policy
Thank you for shopping with Built Outdoors Co.
All products are made to order through our print-on-demand fulfillment partners. Because each item is created specifically for your order, production and shipping times may vary.
Processing Time
Orders are typically processed within 2–7 business days before shipment.
Shipping Time
Estimated delivery times after production:
- United States: 3–7 business days
- Canada: 5–15 business days
- International: 10–30 business days
Actual delivery times may vary depending on location, carrier delays, weather conditions, holidays, or customs processing.
Order Tracking
Once your order has shipped, you will receive a tracking number by email when available.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges to be reshipped.
Lost or Damaged Packages
If your order arrives damaged, defective, or appears lost in transit, please contact us within 14 days of the expected delivery date at:
We will work with our fulfillment partner to resolve the issue as quickly as possible.
Questions
For any shipping-related questions, please contact: builtoutdoorco@gmail.com